Help, answers and tips
Browse through topics of interest about electric vehicles, check the most frequently asked questions and get personalized help with any problem.
Why can’t I book the ANIMAL model?
Is the cancellation of my reservation refundable?
How long will my booking be refunded?
How can I place my reservation?
How do I know that my reservation has been successfully placed?
What do I get with a reservation?
Once I placed my reserve, how do I get my car?
Can I change my reservation once completed?
Can I cancel my reservation?
Is it free to cancel my reservation?
Is the reserve deposit refundable?
What are the accepted methods of payment?
How can I track my reservation?
Do I have to reconfirm my reservation?
When are the first units expected to be delivered?
Is the car I configured the final one, or can it change?
I did not find the answer to my question here. How can I contact you?